Privacy Policy

Last Updated: January 1, 2026

At BlaueReinigung ("we", "our", or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website blauereinigung.com and use our cleaning services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the site.

1. Data Controller

The data controller responsible for your personal data is:

BlaueReinigung
Königstraße 42
70173 Stuttgart
Germany

Email: [email protected]
Phone: +49 911 583 5931

2. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal information may include, but is not limited to:

• First name and last name
• Email address
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Payment information (processed securely via third-party providers)
• Property access details (codes, keys instructions)

Usage Data

We may also collect information that your browser sends whenever you visit our Service ("Usage Data"). This data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

3. Legal Basis for Processing

We will only process your personal data if we have a legal basis for doing so under the General Data Protection Regulation (GDPR) and other applicable data protection laws. The legal bases depend on the services you use and how you use them. Our legal bases include:

• Contract: We process your data to perform our obligations under a contract with you (e.g., providing cleaning services).
• Legitimate Interest: We process your data for our legitimate business interests, such as fraud prevention, network security, and improving our services.
• Consent: We process your data when you have given us specific consent to do so (e.g., subscribing to marketing newsletters).
• Legal Obligation: We process your data to comply with legal obligations (e.g., tax reporting).

4. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, maintain, and improve our cleaning services
• Process transactions and send you related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Deter and detect fraudulent transactions and other illegal activities

5. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Sharing Your Information

We may share your personal information with third parties in specific circumstances. This includes:

• Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., payment processing, data analysis, email delivery, hosting services).
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred.
• Legal Requirements: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to the physical safety of any person.

7. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ. If you are located outside Germany and choose to provide information to us, please note that we transfer the data, including Personal Data, to Germany and process it there.

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. BlaueReinigung aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You have the right to:

• Access: Request a copy of your personal data.
• Rectification: Request correction of any inaccurate or incomplete data.
• Erasure: Request the deletion of your personal data (Right to be forgotten).
• Restriction: Request restriction of the processing of your personal data.
• Object: Object to our processing of your personal data.
• Data Portability: Request transfer of your data to another organization.
• Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.

9. Security of Data

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

10. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.